One customer, start to finish — and who does what.
Follow one hungry customer from a Google search to their fifth order. At each step you'll see what the customer experiences, what your restaurant has to do, and what iOrders takes off your plate.
Get found
A customer searches for what they're craving. Your iOrders website is built to rank for that local search, and your reviews give them a reason to click you, not the marketplace.
Searches, sees you, clicks
- Searches "butter chicken near me"
- Sees your restaurant with its rating and reviews
- Lands on your own website — menu, hours, order button
Keeps serving great food
- Nothing to set up — the site is built for you
- Great service, so customers leave reviews when asked
Builds and ranks your presence
- Builds your website engineered for local search
- Keeps menu, hours and ordering on your own domain
- Review Genie asks happy customers for reviews and grows your rating
Get the order
They order on your website — commission-free. Smart upsells grow the ticket. If it's delivery, iOrders managed delivery gets it there and carries the risk. Your kitchen only prepares the food.
Orders in a few taps
- Builds the order on your website or app
- Sees a well-timed suggestion — "Add garlic naan?"
- Chooses pickup or delivery, pays, and tracks the order
Prepares the food
- Order prints or appears in the kitchen
- Cooks and hands it to the driver or the customer
- That's it — no drivers, no delivery risk
Runs ordering and delivery
- Commission-free online ordering, branded as you
- Smart upsells that increase average order value
- Managed delivery: driver dispatch, tracking, and the issues and risk that come with delivery
Get them back
The first order is the expensive one. From here, marketing automation does the work: loyalty points, push notifications and AI-written campaigns bring that customer back — automatically.
Gets a reason to return
- Earns loyalty points on the order
- Gets a push notification when it's time to reorder
- Your restaurant sits on their home screen, in your branded app
Does nothing extra
- No campaigns to write, no lists to manage
- Sees repeat customers walk back in
Runs the marketing on autopilot
- Loyalty & rewards program, ready to go
- AI-powered campaigns written, timed and sent for you
- Push notifications through your branded mobile app
From demo to live.
Book a free demo
We look at how your restaurant shows up in local search today and walk through what changes.
Send us your menu
Menu, photos, hours and your logo. That's the only homework.
We build everything
Website, menu, online ordering, delivery, loyalty and app — set up by the iOrders team.
Go live
Your site goes live and the automation starts working from the first order.
Before you book.
See it with your own menu.
A 20-minute walkthrough. We'll show you how your restaurant shows up in local search today, and what the first order looks like on iOrders.